Shipping policy

Shipping Policy

Last Updated: 23 May 2026

At BuzzBeautyIndia LLP, we aim to process and deliver your orders as efficiently as possible. By placing an order with us, you agree to the shipping terms and conditions mentioned below.

1. Order Processing

  • All orders are usually processed within 2 to 3 business days after successful payment confirmation.
  • Business days exclude Sundays, public holidays, and unforeseen operational closures.
  • During sales, launches, festive seasons, viral product demand, weather disruptions, or high order volume periods, processing times may be extended.
  • Orders are processed in the order they are received.
  • Processing time and shipping time are separate timelines.

Once your order is shipped, you will receive shipment tracking details through the contact information provided during checkout.

2. Shipping Partner

All shipments are handled through Delhivery or other assigned logistics partners depending on serviceability.

Once the parcel has been handed over to the courier company:

  • shipment movement,
  • transit delays,
  • delivery attempts,
  • routing,
  • rescheduling,
  • and delivery operations

are fully managed by the courier company independently.

BuzzBeautyIndia LLP does not directly control courier operations after dispatch.

3. Delivery Timelines

Standard Shipping

Estimated delivery timeline is usually:

  • 5 to 10 business days depending on the customer’s location and courier serviceability.

Fast Shipping

Fast shipping options may be available at checkout for additional charges.

Fast shipping prioritizes dispatch speed but does not guarantee exact delivery dates, as final delivery depends on courier operations and regional serviceability.

4. Shipping Charges

Shipping charges are calculated automatically during checkout based on:

  • order weight,
  • delivery location,
  • shipping method selected,
  • and applicable courier charges.

All shipping fees shown at checkout are final and non refundable once the order has been dispatched.

5. Incorrect Address & Failed Delivery

Customers are solely responsible for providing accurate:

  • shipping address,
  • pin code,
  • phone number,
  • and recipient details.

BuzzBeautyIndia LLP will not be responsible for:

  • failed deliveries,
  • delays,
  • lost parcels,
  • or return to origin shipments

caused by incorrect or incomplete customer information.

If a parcel is returned due to:

  • customer unavailability,
  • refusal to accept delivery,
  • incorrect address,
  • failed delivery attempts,
  • or non pickup,

the customer may be required to pay reshipping charges before the parcel can be dispatched again.

Shipping charges paid initially are non refundable.

6. Delivery Delays

Estimated delivery timelines are not guaranteed delivery dates.

BuzzBeautyIndia LLP shall not be held liable for delays caused by:

  • courier operational issues,
  • weather conditions,
  • natural disasters,
  • strikes,
  • political disruptions,
  • regional restrictions,
  • customs delays,
  • high volume periods,
  • transportation disruptions,
  • or any event beyond our control.

No compensation, refund, or cancellation will be provided solely due to shipping delays once the order has been dispatched.

7. Lost, Stolen, or Marked Delivered Parcels

Once a parcel is marked as:

  • Delivered,
  • Delivered to recipient,
  • Delivered to security/reception,
  • or Successfully delivered

by the courier partner, BuzzBeautyIndia LLP shall not be held responsible for loss, theft, or misplaced packages.

Customers are requested to ensure someone is available to receive the parcel at the provided address.

Any disputes after successful delivery confirmation must be raised directly with the courier partner.

8. Damaged Parcel During Transit

If the outer parcel appears visibly damaged at the time of delivery:

  • customers are advised to record a full uncut unboxing video immediately.

No damage, leakage, missing item, wrong product, or wrong shade claims will be accepted without a complete unedited parcel opening video starting before the package is opened.

9. Tracking Information

Tracking details are shared once the order is dispatched.

Customers are responsible for:

  • monitoring shipment tracking updates,
  • coordinating with the courier when required,
  • and ensuring delivery availability.

BuzzBeautyIndia LLP is not responsible for missed delivery attempts caused by customer unavailability.

10. Cancellation After Dispatch

Orders cannot be cancelled once shipped without applicable cancellation and logistics deductions.

If the customer refuses delivery after shipment:

  • shipping charges,
  • return courier charges,
  • packaging costs,
  • and handling fees

may be deducted from any eligible refund amount.

11. Contact Information

For shipping related support, contact:

BuzzBeautyIndia LLP
Email: buzzbeautyindia@gmail.com
WhatsApp: +91 6003641546
Instagram: @buzzbeautyindia

Support requests must include:

  • order number,
  • registered name,
  • and relevant proof where applicable.